Ed Ballam of Firehouse.com News is covering this year's NFPA Conference & Expo here in Boston. Following is an excerpt of one of Ed's articles.
Social media is one of the fastest growing modes of communication ever developed, and the National Fire Protection Association (NFPA) is hopping on the bandwagon in using social media to promote its message. They recommend other fire departments and prevention agencies do the same.
On Monday at NFPA's annual conference and expo, held in Boston this year, three of the association's staff members shared tips about the different types of social media and how fire departments and similar organizations can get their message out to those whom they serve.
Lorraine Carli, NFPA's vice president of communications, outlined the pervasiveness of social media in today's society. In her section of the presentation called, "Using Social Media to Expand your Safety Message Outreach," she said people are spending up to 23 percent of their time on social media networks, and said use of Facebook among those 55 and older grew by 900 percent in 2010.
Blogs, micro blogs, podcasts, social media networks, videos and sites like YouTube are some of the places people are getting their information Ms. Carli said, noting that it was an easy decision to devote attention to the newest form of electronic media. To NFPA officials, it made sense to reach people where they are - on the internet - and use that as a vehicle to convey their fire safety and prevention messages.
Ms. Carli and two of her colleagues, Lauren Backstrom, who is NFPA's social media manager, and Mike Hazell, the association's web publisher, presented their Top Ten" techniques on using social media.
Editor’s note: Following the NFPA staff presentation, a lively social media open forum was held so that attendees could exchange ideas. On-hand to share their social media expertise were Tod Aubin of Prepare4; Ed Comeau of Firewatch.com, Bill Delaney of Montgomery County (MD) Fire Rescue; and Michael Rupert of the Department of Consumer and Regulatory Affairs.
Read Ed Ballam’s entire article on Firehouse.com.